Digital Delivery Policy

# Digital Delivery Policy ## How Digital Products Are Delivered Once a bank-transfer order has been reviewed and approved, the purchased digital product will be delivered to the customer’s **Order History**, subject to stock availability. Depending on the product, delivery may include: - Account credentials - Activation or license keys - Access information - Download links - Setup or usage instructions ## Payment Review Uploading a payment receipt does not automatically confirm payment. All bank-transfer orders remain **pending** until the payment has been reviewed and verified by Smartly Digital. If the payment cannot be verified, or if the submitted payment information is incomplete or invalid, the order may be delayed or declined. ## Delivery Time Most approved digital orders are delivered automatically through the website and may become available immediately after payment approval. In some cases, manual review may be required. Processing time may vary depending on: - Payment verification - Product availability - Support availability - Additional security checks ## Delivery Issues If an order is marked as **paid** but the product has not been delivered, or if the delivered product appears incorrect, please contact Smartly Digital Support with your **order number** and a clear description of the issue. For your security, do not publicly share passwords, account credentials, activation keys, or other access information.